We receive a lot of questions from homeowners and commercial property owners about roof claims. One of the most common questions is whether the insurance company is required to pay for a full roof replacement or whether the insurance company can pay for only portions of the roof when shingles or other roofing materials are damaged.
Very rarely is your entire roof blown off during a storm. If the whole roof were damaged, then clearly the insurer would owe for the entirety of the roof. Still, most roof claims involve portions of the roof being damaged or sections of shingles being blown off. In those instances, with partial damage, what is a policyholder entitled to?
Fortunately, in Kentucky, we have an insurance regulation, 806 KAR 12:095, that addresses this question. It says: